Frequently Asked Questions
Everything you need to know about our premium stationery and home goods.
What makes Archer and Olive paper unique?
Our signature journals feature ultra-thick 160gsm paper, which is specifically designed to handle heavy ink, markers, and even watercolors without ghosting or bleeding through to the other side.
How long will it take for my order to ship?
Orders are typically processed within 2-4 business days. Once shipped, domestic orders usually arrive within 3-7 business days, while international shipping varies by location.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your specific location and weight of the order.
What is your return policy?
We accept returns on unused, unopened items in their original packaging within 30 days of purchase. Please note that digital products and final sale items are not eligible for return.
Are your products vegan and eco-friendly?
Yes, all of our journals are made with vegan materials and are FSC-certified to ensure our paper comes from responsibly managed forests that provide environmental, social, and economic benefits.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.